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Shipping and Returns
SHIPPING
- All products are generally shipped in about 5-6 weeks.
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The reason for this is because we have to hand make each and every single product. It takes a lot of work and effort in our small workshop. Please be patient as we will make sure you receive an amazing product.
- Please note that we only ship to within the United States. If you live in Hawaii or Alaska there is an additional $250 extra shipping charge. Please message us if that is something you need!
RETURNS
- We only accept returns within 7 days of delivery in their original packaging, un-used, sealed.
- If any of the requirements aforementioned are not met, a return will not be granted.
- Buyer must pay for return shipping.
- No returns on personalized items or custom orders.
CANCELLATIONS
- We accept cancellations only if your item has not started production.
- Please contact us first via email to find out if it has started or finished production. support@simplysori.com
BROKEN PART/DAMAGED ITEM
- If there is any damage upon receipt of your item, or if any part is not as described in terms of condition - contact us and we will have it replaced immediately.
- When you purchase from Simply Sori, you're like family to us. We will personally assist you to make sure you are satisfied with your item.
